Last updated: October 2026
GESTUR CONSULTANCY INC. is a British Columbia corporation (Corp. No. BC1576975) operating GESTUR PrimeCare, a guided medical travel coordination service. We are not a medical provider. We help patients connect with independent, accredited medical facilities and physicians.
Privacy Officer: Gerardo Corro, Founder & Director. Contact: info@gesturprimecare.com (subject line “Privacy request”).
We collect only the information necessary to provide our coordination services. This may include:
We do not collect health information without your knowledge. Any health details you share are provided voluntarily by you in order to receive our services. Please do not send medical records through our website forms or WhatsApp. After your free consultation, we will give you a secure way to share them.
Our forms ask for your consent before you submit them. When you press “Continue” on step 1 of our inquiry form, the details entered so far (name, email, province and procedure of interest) are saved so we can follow up if you do not finish step 2. You may withdraw consent at any time by writing to us.
We use your personal information exclusively to:
We will not use your information for marketing unrelated to our services without your explicit consent.
We share your personal information only in the following circumstances:
We do not sell, rent, or trade your personal information to any third party for commercial purposes.
Some of our service providers store or process information in the United States and other countries, and our partner hospitals are located in Mexico. Information held outside Canada is subject to the laws of those countries and may be accessed by their courts, law enforcement or national security authorities. We choose providers with appropriate security safeguards and share only what is needed for each purpose.
We use Google Analytics cookies only if you click “Accept” in the cookie banner. If you decline, no analytics cookies are set. We do not use advertising or tracking pixels, and we never send health or procedure information to analytics or advertising platforms. You can change your choice at any time using the “Cookie settings” link at the bottom of every page. Full details are in our Cookie Policy.
We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law. Health information related to completed cases is retained for a minimum of seven years in accordance with standard record-keeping practices, unless you request earlier deletion and there is no legal obligation to retain it.
Under PIPEDA and BC PIPA, you have the right to:
To exercise any of these rights, contact us at info@gesturprimecare.com. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure. We encourage you not to share sensitive health information beyond what is necessary for your initial enquiry.
The information on this website, including photographs, descriptions, estimated wait times, and approximate costs, is provided for general informational purposes only and is not guaranteed to be accurate, complete, or current. Photographs are illustrative and may not represent specific facilities, staff, or outcomes associated with your case. Wait times and cost estimates are approximate and based on general market data; your actual experience may differ significantly. Nothing on this website constitutes medical advice or a binding commitment.
We may update this Privacy Policy from time to time. Material changes will be noted with an updated date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.
For any privacy-related questions or concerns:
GESTUR CONSULTANCY INC.
New Westminster, British Columbia, Canada
Email: info@gesturprimecare.com
Phone: +1 778-871-2801