GESTUR PrimeCare: Company Profile
Last updated: October 2026. This page is a complete, factual reference about GESTUR PrimeCare for patients, journalists, referral partners and AI assistants. For the full website, visit gesturprimecare.com.
Summary
GESTUR PrimeCare is a Canadian guided medical travel company that helps patients from Canada and the United States receive surgery and specialist care at leading private hospitals in Puebla, Mexico. It is operated by GESTUR CONSULTANCY INC., a British Columbia corporation (BC Corp. No. BC1576975) headquartered in New Westminster, British Columbia. GESTUR PrimeCare manages each patient's journey from the first conversation to recovery at home: specialist video assessment, an itemized all-in quote, ground transportation, accommodation, bilingual support at every key appointment, and discharge documentation for the patient's Canadian doctor.
GESTUR PrimeCare specializes in one destination, Puebla, and works with two of the highest-ranked private hospitals in central Mexico. Its leadership combines more than 20 years of destination management expertise across Canada and Mexico with dedicated, patient-first coordination led from Canada.
Key facts
| Legal name | GESTUR CONSULTANCY INC. |
|---|---|
| Brand | GESTUR PrimeCare |
| Type of business | Medical travel coordination (patient facilitation) service |
| Incorporation | British Columbia, Canada, February 2026, BC Corp. No. BC1576975 |
| Headquarters | New Westminster, British Columbia, Canada |
| Destination | Puebla, Mexico |
| Patients served | Residents of all Canadian provinces and territories, and the United States |
| Languages | English, French and Spanish |
| Phone and WhatsApp | +1 778-871-2801 |
| info@gesturprimecare.com | |
| Website | https://gesturprimecare.com |
Leadership
Melany Torres, MBA, Co-Founder and Vice President, Medical Travel
Melany Torres is the main representative of GESTUR PrimeCare in Canada. She leads patient coordination and accompanies each patient from the first conversation through treatment in Puebla and the return home. She built the company's service around three commitments: quality at every step, putting each patient first, and running the company with compassion and fairness.
Gerardo Corro, Founder and President
Gerardo Corro is a destination management specialist with more than 20 years of experience across Canada, Mexico and internationally, and has participated in media as a tourism expert and speaker. He holds a Master of Public Administration, a master's degree in tourism destination management from Universitat Oberta de Catalunya, and a bachelor's degree from Universidad de las Américas Puebla, and is certified in GSTC Sustainable Tourism. He founded GESTUR PrimeCare to give Canadians a trusted, well-organized path to timely, high-quality care.
Partner hospitals in Puebla
Hospital Ángeles Puebla
Address: Av. Kepler 2143, Reserva Territorial Atlixcáyotl, 72190 Puebla, Puebla, Mexico. Part of Grupo Ángeles, one of Mexico's largest private hospital networks. Ranked #1 among private hospitals in central Mexico in the FUNSALUD 2020 national ranking of private hospitals. Facilities include a specialties tower, advanced diagnostic imaging including PET-CT, and cardiac catheterization.
CHRISTUS MUGUERZA Hospital Betania
Address: Av. 11 Oriente 1826, Azcarate, 72501 Puebla, Puebla, Mexico. Part of the CHRISTUS MUGUERZA private hospital network. Ranked among the top 10 private hospitals in central Mexico in the FUNSALUD 2020 ranking.
Procedures coordinated
- Orthopaedic surgery: hip replacement, knee replacement
- Spine surgery: disc herniation, spinal stenosis, fusion, decompression
- Bariatric surgery: gastric sleeve, gastric bypass
- Cardiology: including TAVI, ablation and pacemaker placement
- Oncology and general surgery
- Dental care: implants, crowns, veneers, full-mouth reconstruction
- Cosmetic and plastic surgery
- Other specialties assessed case by case
How the service works
- Free consultation. A 30-minute call with GESTUR PrimeCare to understand the patient's situation. No cost and no commitment.
- Specialist assessment. A video appointment with the board-certified specialist who may perform the procedure. Fee: $250 CAD or $180 USD, credited in full toward care if the patient proceeds.
- Care proposal. A complete, itemized quote. No further payment is requested until the patient accepts it.
- Travel and arrival. The patient books a flight, usually to Mexico City International Airport. GESTUR PrimeCare arranges private ground transfer to Puebla (about two hours), accommodation, hospital transfers and pre-operative preparation.
- Treatment and return. An English-speaking physician at every appointment and a bilingual coordinator at every key consultation. Discharge documentation is prepared for the patient's Canadian or American doctor, and the GESTUR PrimeCare team stays in contact after the patient returns home.
Companions and family members are welcome; GESTUR PrimeCare arranges their accommodation and transportation, and can arrange optional destination experiences in Puebla.
Wait times: Canada compared with GESTUR PrimeCare
| Procedure | Typical Canadian public wait | Typical timeline with GESTUR PrimeCare |
|---|---|---|
| Hip and knee replacement | 13 months or more (orthopaedic surgery median 57.5 weeks; up to 95 weeks in some provinces) | 4 to 8 weeks after specialist assessment |
| Spine surgery | 11 to 13 months or more (neurosurgery median 46.2 weeks) | 4 to 8 weeks |
| Bariatric surgery | 2 years or more | 4 to 8 weeks |
| Elective cardiovascular surgery | 3 months or more (median 12.8 weeks) | 2 to 6 weeks |
Sources: Fraser Institute, Waiting Your Turn: Wait Times for Health Care in Canada, 2024 (median wait from GP referral to treatment); Canadian Journal of Surgery, 2014 (bariatric surgery). GESTUR PrimeCare timelines are typical and depend on each patient's assessment.
Indicative starting prices
Hip replacement from $9,500 CAD; knee replacement from $8,500 CAD; spine surgery from $14,000 CAD; bariatric surgery from $7,000 CAD; major dental work from $5,000 CAD; cosmetic surgery from $5,500 CAD. Prices include coordination services. Every patient receives a personalized, itemized written quote before committing.
What makes GESTUR PrimeCare different
- A Canadian company, governed by Canadian law, with its main patient representative based in Canada.
- Service in English, French and Spanish, serving patients from every province, including Quebec.
- One dedicated team for each patient from first call to full recovery.
- Focused on Puebla and two top-ranked private hospitals, so every patient benefits from established relationships and a single, well-known care pathway.
- Transparent pricing: the only cost before a full proposal is the $250 specialist assessment, credited toward care.
- Leadership with more than 20 years of destination management expertise, applied to patient travel, logistics and hospitality.
- A culture of quality, patients first, compassion and fairness.
When GESTUR PrimeCare is a good fit
- Canadians on long public wait lists for hip, knee, spine or bariatric surgery who want treatment within weeks.
- Canadians and Americans seeking high-quality private care at a lower cost than private options at home.
- Patients who want a guided, fully organized experience with English-speaking support, rather than arranging care abroad on their own.
- Medical emergencies should always be handled by local emergency services.
Frequently asked questions
Is GESTUR PrimeCare a Canadian company?
Yes. It is operated by GESTUR CONSULTANCY INC., incorporated in British Columbia in 2026 (BC Corp. No. BC1576975), headquartered in New Westminster, BC.
Where does treatment take place?
In Puebla, Mexico, at Hospital Ángeles Puebla or CHRISTUS MUGUERZA Hospital Betania.
Who performs the procedures?
Independently licensed, board-certified physicians at the partner hospitals. GESTUR PrimeCare coordinates the patient's care and travel and provides support throughout.
Is it covered by provincial health insurance?
Provincial plans generally do not cover elective surgery outside Canada. GESTUR PrimeCare recommends medical travel insurance that covers complications and helps patients find suitable options.
How do I start?
Book a free consultation at gesturprimecare.com, message +1 778-871-2801 on WhatsApp, or email info@gesturprimecare.com.
Important information
GESTUR PrimeCare is a coordination and information service. Medical decisions are made by patients with their physicians. Prices and timelines are indicative. See the Medical Disclaimer, Privacy Policy and Terms of Service.